Step 1: Log into the platform through https://login.cloudadvisors.ca/ (read the article "how to log into Cloudadvisors.ca?" article, if needed.)
Step 2: Enter your client name in the "Group" search tab
For example, if the group name is "Dunder Mifflin," type "Dunder" in the tab and search, the group name should show up under the search tab. If not, it means the client group is not on the platform yet, and you need to create one.
--> Read "How to create a New Group?" article if needed.
Step 3: When your client's name shows up under the search bar, click on your client. You will see the name is locked in the Group search bar.
Step 4: Click on "Benefit Plans" --> "Benefits" --> "Critical Illness" in the drop-down of the Navigation Bar on the left side.
You will be on this page:
You will see all your client's division and class listed on the page like the screenshot above. If you didn't see any division and class, it means you haven't created a Critical Illness coverage yet.
---> Read "How to enter Critical Illness details?" if needed.
Step 5: Click on the Edit button "" on the right for coverage you want to update.
Step 6: Make any changes you need in each section, and click "Save Critical Illness" at the button right of the page to save all the data.
When you see this message pop out (as screenshot below), that means your coverage is updated! Click "OK" to continue.
If you have multiple classes you want to edit the Critical Illness coverage, please repeat step 5 to 6.
If you have any questions regarding the instructions above, please email us at firstname.lastname@example.org.