**Please note that you cannot enter RRSP coverage details without setting up Retirement Plan and Summary. See articles "How to create a new Retirement Plan?" and "How to create a new Retirement Summary?" if needed.**
Step 1: Log into the platform through https://login.cloudadvisors.ca/ (read the article "how to log into Cloudadvisors.ca?" article, if needed.)
Step 2: Enter your client name in the "Group" search tab
For example, if the group name is "Dunder Mifflin," type "Dunder" in the tab and search, the group name should show up under the search tab. If not, it means the client group is not on the platform yet, and you need to create one.
--> Read "How to create a New Group?" article if needed.
Step 3: When your client's name shows up under the search bar, click on your client. You will see the name is locked in the Group search bar.
Step 4: Click on "Retirement Plans" --> "Accounts" --> "RRSP" in the drop-down of the Navigation Bar on the left side.
--> You will be on this page:
If you see your client shows up at the "No data available in table" section, it means the RRSP details for your client are already created.
---> Read "How to edit RRSP details?" if needed.
Step 5: Click on "Add New RRSP" on the top right corner.
Step 6: Ensure to choose the division and class you want to add the coverage for.
Step 7: You will notice the "Policy and Eligibility" section comes up again, which is the same as the section we saw in Retirement Summary. Everything got copied over from there, but feel free to change any details if you need it.
Step 8: Choose one Default Fund
Step 9: Label Yes or No for Regular Employer and Employee Contribution. Employee Contribution is defaulted to Yes for RRSP.
Step 10: Fill out Withdrawal Restriction and Penalty, if applicable.
Step 11: Fill out Employer Contribution details, if applicable. Click on the "+" sign on the right corner
Step 12: Fill out Employee Contribution details:
Step 13: Click "Save RRSP" at the bottom right corner to save the details.
When you see this message pop out (as screenshot below), that means your RRSP is created! Click "OK" to continue.
If you have multiple classes, please repeat step 5 to 13 to create the coverage for every class.
If you have any questions regarding the instructions above, please email us at firstname.lastname@example.org.