CloudAdvisors is a technology partner of your advisory firm. If your advisor or support staff from the advisory firm are sharing reports, events or solutions then you should have also received a separate Welcome Email.
The Welcome Email will contain your username (email) and a randomly generated password. You can check your spam/junk filters to see if it was received yet and in future, to receive these alerts it may help to add "firstname.lastname@example.org" to your address book.
If you have not received a welcome email please contact us at email@example.com so that we can resend it.